Social Impact and ESG Report 2024 Learn how Thomson Reuters is progressing on key environmental, social, and governance (ESG) activities and advancing justice, truth, and transparency

Best Workplaces in Technology 2024, Great Place to Work 

We sourced 100% renewable energy for all global operations¹

$29M globally facilitated by the Thomson Reuters Foundation’s pro bono legal service TrustLaw in free legal assistance on over 750 projects for non-government organizations (NGOs) and social enterprises²

Employees logged over 51,000 volunteer hours, benefiting more than 2,300 charitable organizations 

Over $2.3M donated by the Social Impact Institute through grants and charitable giving 

Over 4,800 employees made an impact in 36 countries through donations and volunteerism 

For a complete list of awards, please visit Thomson Reuters Awards and Recognitions.

^{1 Sourced largely through the use of Renewable Energy Credits.
2 Pro bono valuation estimated using fees and hours data collected by the Thomson Reuters Foundation from pro bono legal teams.}

Our values

At Thomson Reuters, we are committed to solving big challenges for our customers and supporting skill-building for colleagues to thrive in an AI-enabled future. In 2025, we introduced new company values rooted in our purpose to inform the way forward and the Thomson Reuters Trust Principles. These values elevate us to a higher standard of customer excellence, product innovation, teamwork, and success.

Obsess over our customers

We put customers' goals, needs, and challenges ahead of our own. We constantly innovate to ensure our customers help their clients succeed. We prioritize investments that drive customer value.

Compete to win

We are relentless about ensuring our solutions are superior to our competitors. We accomplish more by being tenacious, agile, and resourceful.

Challenge (y)our thinking

The best ideas win at Thomson Reuters. We listen and challenge each other, offering alternative viewpoints with facts, candor, and clarity. We have the courage to disrupt the market and ourselves.

Act fast, learn fast

We iterate in days — not weeks or months. We are willing to risk fast failure and we quickly learn from our mistakes. We are decisive and commit to decisions, turning them into actions.

Stronger together

We value our global team of talented people who are great at what they do, and even better when working together. We have very high expectations for performance while also caring for each other. We face all challenges with humility, accountability, and ownership.

We are dedicated to upholding the Trust Principles and preserving our independence, integrity, and freedom from bias in gathering and disseminating information and news.

We are obliged and committed to applying the Trust Principles to our operations. The charter documents of Thomson Reuters Corporation include provisions to safeguard the Trust Principles as they apply to the business.

The Trust Principles are:

• Reuters shall at no time pass into the hands of any one interest, group, or faction.
• The integrity, independence, and freedom from bias of Thomson Reuters shall at all times be fully preserved.
• Reuters shall supply unbiased and reliable news services to newspapers, news agencies, broadcasters, and other media subscribers, as well as to businesses, governments, institutions, individuals, and others with whom Reuters has or may have contracts.
• Thomson Reuters shall pay due regard to the many interests it serves in addition to those of the media.
• No effort shall be spared to expand, develop, and adapt the news and other services and products of Thomson Reuters so as to maintain its leading position in the international news and information business.

Our board and its committees are responsible for overseeing environmental, social, and governance (ESG) initiatives. The Corporate Governance Committee of the board of directors reviews our ESG strategy and progress, receiving quarterly updates from our management team. Management is tasked with informing the board and its committees about ESG topics and evaluating related risks, such as sustainability and climate risks, human rights, human capital management, inclusion and belonging, and social impact. We are dedicated to our values and ethics through our governance practices, including our Code of Business Conduct and Ethics. We focus on long-term business management and view programs that enhance ESG to achieve sustained value creation, ensuring the ongoing health of our company now and into the future. 

Our values 

Our Trust Principles and Code of Business Conduct and Ethics reflect our ethical values as an organization and our approach to doing business. It explains who Thomson Reuters is and what we stand for, and it reinforces what our partners, colleagues, and customers have always known — trust matters. 

Responsible innovation 

In 2024, Thomson Reuters established the Product Compliance and Responsible AI Hub to create a holistic and unified framework to navigate compliance requirements and mature our AI governance program. The framework promotes responsible product innovation, ensuring that proofs of concept, product builds, and internal use cases are legally and ethically sound. It is anchored on a risk evaluation process that includes assessments by Thomson Reuters compliance and governance experts for mandated compliance actions. In 2024, over 330 use cases were assessed with mitigation plans in place. 

The Product Compliance and Responsible AI Hub provides significant benefits to product management, technology, security, privacy, accessibility, and compliance functions. For use case owners, it reduces uncertainty in navigating compliance processes. For compliance functions, it increases visibility into internal capabilities development and product roadmaps, enabling early identification and management of potential risks. 

In 2025, we will continue to mature the framework in response to the evolving regulations and governance landscape. We are also enhancing workflow efficiency, positioning the Product Compliance and Responsible AI Hub as the one-stop shop for supporting tech and non-tech AI governance and product compliance at Thomson Reuters. 

Operationalizing trust 

We have implemented a range of security policies, standards, technology, and practices, which are integrated in our overall enterprise risk management framework. We have a global team of certified security and privacy subject matter experts dedicated to the security of Thomson Reuters products and services.  This extended team is committed to our Information Security Risk Management (ISRM) Program, which is endorsed by the Thomson Reuters Executive Team.  Our program and practices are aligned to the National Institute of Standards and Technology (NIST) Cybersecurity Framework (CSF) and are achieved through the application of policies, standards, and security controls at a level appropriate to the service provided and communicating appropriate security protocols to application owners and technology teams across the business to support secure product development and a secure operating environment. These processes help us focus on the confidentiality, integrity and availability of customer data that we store, process, or transmit.    

We continue to enhance our offerings and participate in industry and government forums and groups demonstrating our proactive approach to understanding and mitigating the threats we encounter while providing robust applications and services to our customers. 

Thomson Reuters has an internal policy governance process in place and the ISRM team manages a set of information security policies and standards which outline information security and risk management principles that apply to our people, processes, and technology practices.   Additionally, we are focused on continuous improvement.  We regularly review and adapt our policies and standards to address changes to our products and services, evolving threats, regulatory changes, and our customers’ information security expectations. 

Our Board of Directors is responsible for overseeing the company’s system of identifying the principal risks facing Thomson Reuters and ensuring that appropriate procedures and systems are in place to monitor, mitigate, and manage those risks. The Board of Directors, through its committees, periodically receives reports from or meets with members of management to discuss material enterprise risks, including cybersecurity risk.   

In 2024, we declared our investment to secure the Federal Risk and Authorization Management Program (FedRAMP) authorization, which is a government-wide program promoting the adoption of secure cloud services across the federal government by providing a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. By harmonizing our operations with FedRAMP's detailed protocol for security evaluation, approval, and ongoing oversight, we're taking a proactive approach to address the complexities of the current digital environment. More recently, Westlaw Precision and Edge AI solutions received ISO/IEC 42001:2023 certification, a globally recognized standard for AI management systems. 

Our Trust Center continues to serve as the primary gateway where customers can learn about our security standards, our approach to information security, data privacy, and more. In line with our commitment to transparency, we have made public our framework for governing how we access and utilize certain data, our detailed approaches to cyber threats, and standards for employee training. 

We hosted a special three-day event called SecureFest, which featured informational sessions, workshops, and simulations designed to help attendees learn how to spot cyber threats. In addition, Thomson Reuters employees, including contractors with access to our systems, are required to complete an annual, mandatory Thomson Reuters information security and privacy course. The security awareness team also conducts regular enterprise-wide phishing simulation exercises for all employees and contractors We design phishing campaigns to increase secure behaviors within the organization. We also deliver specialized training to specific groups of employees, as needed.

Trusted AI 

The most significant AI investment we will make is ensuring we build our technology responsibly. This is not just an industry issue, but a societal imperative. Before we can trust computer-generated guidance, ethical or otherwise, people need to know how an AI system arrives at its conclusions and recommendations and feel confident that the results are explainable. Transparency and data source are key. 

We have been leading the way in developing standards for responsible AI that will both guide future technology development and safeguard end-users. Our detailed Data and AI Ethical Principles outline the specific priorities governing our development of AI-enabled technologies, and our Ethics Advisory Committee ensures we identify and mitigate the ethical risks of AI products before we develop them in-house or purchase them from third-party vendors. 

The Responsible AI and Data Trust team’s core function is to engage the company to uplift capabilities in data and model stewardship, AI governance, ethical AI practices, and AI risk management. They accomplish this through policies and standards, derived templates, governance-related tasks, and guidance and training materials. Defining clear accountability structures helps embed the responsible use of data and AI models in existing processes and lifecycles. Training is made available for employees supporting data governance, responsible AI, and data and model ethics. The goal is for employees supporting the design, development, and deployment of AI solutions to have access to educational resources to help ensure that the use of data and AI by Thomson Reuters is informed and guided by the Data and AI Ethics Principles. 

Our use of LLMs is governed by our principles, frameworks, policies, and standards. We maintain governance policies and standards designed to minimize the use of sensitive data in AI models, with escalated reviews by our Model Ethics Committee within Thomson Reuters that evaluates the use of sensitive data within an LLM. We have also built an internal LLM and AI solution for internal utilization and are actively driving employees to use the internal application for product development. 

Moreover, in 2024, we made a commitment to all current and potential customers that their confidential information would not become output for a third party, meaning that we won’t allow a customer’s data to be used to train a third-party LLM. Since it’s our collective duty to help ensure that this powerful technology — with its potential impact on nearly all facets of society, culture, and the economy — is developed and used responsibly, we further called on other companies to make this same commitment.  

Alignment to international frameworks 

This report highlights our efforts to secure a sustainable future for our business, our employees, and the communities where we operate. However, it's essential to recognize that we are not on this journey alone. Since 2018, we have been signatories of the United Nations Global Compact (UNGC), joining a community of over 25,000 companies worldwide committed to its Ten Principles. These principles emphasize responsible business practices concerning human rights, labor, the environment, and anti-corruption in our global operations. 

Advancing ESG and human rights initiatives: 2024 materiality and impact assessments 

We’ve continued to update our ESG materiality assessment to comply with new global regulations. This assessment helps us identify and prioritize the ESG issues that are most likely to impact our business and stakeholders in the short and long term. Furthermore, we are examining how these material ESG topics affect our business and create or erode enterprise value and how material ESG risks and opportunities in our business could positively or negatively impact people, economies, and the environment. 

We also completed our first three-year human rights impact assessment (HRIA) and roadmap in 2024. This assessment examined potential impacts on relevant stakeholder groups and helped us identify salient human rights risks, which were then mapped against the expectations of the United Nations Guiding Principles on Business and Human Rights (UNGPs). Finally, in March 2023, we released our human rights policy. It informs our colleagues, customers, shareholders, and those in the communities where we operate and do business of our commitment and approach to human rights. 

Our ongoing commitment to respecting human rights throughout our operations guides our work. The recommendations from our comprehensive ESG double materiality assessment help us identify, assess, and proactively respond to salient and material risks across our enterprise. 

Artificial intelligence plays a critical role at Thomson Reuters. It remains crucial for business transformation, providing advanced data analysis, process automation, and improved decision-making. In a competitive market, using AI is essential for sustainable growth, enabling businesses to handle complexities efficiently. We continued our commitment to this technology by offering enhanced AI education initiatives for customers and employees, hosting challenges and hackathons, and integrating GenAI into our flagship solutions. In addition, employees utilized AI tools to improve speed and accuracy for coding, drafting communications, and generating responses, saving time for customers and agents. 

AI in action 

It’s one thing to be a world leader in developing breakthrough AI solutions, transforming the way legal, tax and accounting, risk and compliance, and news and media professionals work every day. It is another thing to transform our own ways of working, too. As AI has quickly evolved from a novelty to a much-valued tool, and as professionals in the industries we serve have started finding new ways to unlock value from the technology, our employees have helped pioneer some important new AI use cases. 

Our philosophy is to support how colleagues learn and provide an environment where innovation is encouraged. Our first enterprise learning day of 2024 focused on AI in action, providing practical guidance, tools, and crowd-sourced suggestions about integrating AI into day-to-day workflows. In the spirit of knowledge sharing, we established an internal prompt library enabling crowdsourcing of AI prompts for the purposes of sharing practices and learning across the company. Through our associated AI in action challenge, employees from across Thomson Reuters were asked to submit videos highlighting some of the creative ways they’re using AI to change the way they work. Winning examples included using Thomson Reuters Open Arena solution as an “everyday companion” that helps analyze data, refine formulas, and inform monthly reviews, and a professional biography builder to help with conference profiles.

To keep AI innovation moving forward, we also hosted our second annual Global AI Hackathon, which brought together nearly 1,000 colleagues to build innovative solutions for real-life challenges. A collective of 164 teams competed to develop unique AI approaches to solve a series of 31 challenges put forward by various internal Thomson Reuters departments.

Many of the challenge owners — who, after the event, become the sponsors for the winning solutions — are currently working on next steps to integrate these innovative outputs into products and services. For example, the sponsors of the accessibility challenge, which won the Gold Award and was the runner-up for the Best Technical Solution, are working with members of the team to expand it beyond the original scope. Similarly, the sponsors of the editorial challenges have incorporated winning ideas into their official 2025 roadmap.

Taking the pulse on real-world AI 

Disruption. Transformation. Revolution. These are just a few of the words becoming synonymous with virtually every headline about the effect of AI on business. But how do the professionals whose day-to-day lives are influenced by AI really feel about the technology? Is AI something to be feared or embraced? Is it a threat or a force for good? How is this truly affecting the typical workday of the average professional?

As part of our ongoing commitment to thoughtful and responsible AI development, we feel it is critical to continually take the pulse of the professionals who are using this technology to see how they interact with it and what they think about its future potential. In 2024, we produced two critical benchmarking studies, our 2024 Generative AI in Professional Services report and our Future of Professionals Report, which serve as the ultimate guides to real-world AI. 

The common theme in both reports is the widespread agreement that AI will play a major role in the future of professional services. The reports found a sharp uptick in AI interest and growing recognition that, even though many firms are still refining their approaches to AI, it will positively impact the workplace. Overall, 77% of professionals predicted AI will have a high or transformational impact on their work over the next five years, up 10 percentage points from last year, and 79% said they expect AI to drive innovation at their companies. Perhaps most interesting of all, the research found that professionals expect AI to free up 12 hours per week within the next five years, giving them time to tackle more complex and rewarding work in the process. 

Professional-grade AI solutions 

The most disruptive technologies typically do so quietly by gradually tweaking and improving the way we do things. The internet, the iPhone, and the cloud all became ubiquitous by meeting people where they were and evolving along with them as familiarity, sophistication, and trust grew over time. 

That was the philosophy behind our CoCounsel 2.0 launch. Instead of creating an overnight disruption suddenly changing how our clients work, we focused on building powerful AI capabilities directly into our core solutions, so our clients would have the same interface and familiar workflow — just better. Our supercharged GenAI assistant, CoCounsel, is now built into core products like Westlaw and Checkpoint Edge. It is seamlessly integrated into Microsoft 365 applications such as Microsoft Teams, Outlook, Word, and SharePoint, allowing our customers to draft, compare documents, and conduct research leveraging the power of AI and our proprietary content.

These new enhancements underscore two critical aspects of our unique approach to developing professional-grade AI. First, they show that everything starts with our customers. We look at their biggest pain points and design solutions to help them spend less time doing repetitive, labor-intensive tasks while improving the quality of their output. Second, we build everything based on our strongest assets — our proprietary research databases and human expertise. The result of that combination is a set of practical, real-world solutions helping our clients get the right answers faster and have confidence in the results. 

In addition to helping our customers, employees utilized GenAI tools to simplify our internal processes and reduce time spent on routine tasks, enabling their teams to focus on more valuable work. This exercise included using a combination of commercially available AI technologies and internally developed AI capabilities. The teams have started to see early success in several functions across the enterprise. Some leading examples of early wins are customer service agents using AI tools to improve call handling time, sales reps using conversational AI capabilities to enhance their effectiveness, and several teams using meeting summarization features. 

Thomson Reuters pursues access to justice, truth, and transparency by leveraging our people, products, and partnerships for positive, well-informed social impact. Together with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people worldwide. We harnessed the innovation of AI for good, and our employees leaned into the power of pro bono consulting to support nonprofit organizations. In addition, we made significant advances in tackling important global issues, including human trafficking.

Fourth annual IMPACTathon empowers nonprofits

We believe pro bono consulting has the power to not only enrich our own professional lives but truly transform communities. We hosted our fourth annual IMPACTathon, marking another milestone in our commitment to harnessing our collective skills for social good. Over the course of a week, 155 employees dedicated more than 975 hours, which is valued at over $209,660 in pro bono consulting. Our employees teamed up as pro bono consultants to support 39 nonprofit organizations from six countries across the world. They achieved remarkable outcomes and hacking solutions for challenges in communications, data analytics, finance, leadership development, marketing, strategy, and more. 

A key objective of the IMPACTathon is that our nonprofit partners walk away with a deliverable that is both implementable and sustainable, supporting the goal of strengthening their infrastructure and increasing their ability to deliver on their missions. We are proud to share that 93% of nonprofit participants anticipate the deliverable will provide significant learning to their organization and staff, and that 90% of nonprofit participants anticipate the deliverable will enhance their organizational capabilities. As exemplified by Kate Moss, CEO of Vranch House in the United Kingdom, “The impact this work will have on our charity is endless — it was so motivating, and it felt so supportive to have such professionals help in an area in which we are not experts.” 

Pro bono is a win-win across the board — nonprofits gain insight from functional-area experts that they may not otherwise have the expertise, capacity, or budget to accomplish on their own. On the flip side, we hear repeatedly from our employees that it not only felt rewarding to give back, but 85% state they valued the opportunity to gain new insights, apply their professional skills in a new context, and even enhance their leadership skills such as adaptability and strategic thinking because of the project. 

Echoing that sentiment, Sweta Patel — a talent development solutions lead at Thomson Reuters, participating in her second IMPACTathon — shared, “Just like last year, it was incredibly rewarding. To be able to take time out of my workweek to give back with my colleagues brings us together, fills our cups, and helps us do some social good. We all contribute in meaningful ways because we all have different experiences that can provide value to these organizations, and it's just so wonderful to have the chance to give back in that capacity.” 

We derive a great deal of pride in having a purpose-driven culture where the importance of doing work that has a positive impact on our communities is encouraged and rewarded. Stated best by three-time participant Robin Taylor, former Executive Director of Lawyers Without Borders, “The IMPACTathon is a testament to the power of collective action in driving meaningful change.” 

View the 2024 IMPACTathon impact report to take a closer look at our outcomes.

Leading with purpose through volunteerism

Pro bono work has long been a cornerstone of the legal profession, reflecting the responsibility that comes with the privilege of practicing law. This commitment is deeply embedded in our company culture. More than 230 Legal Pro Bono Connection members provided 3,470 volunteer hours to over 100 nonprofit organizations, valued at $1.3¹ million in legal pro bono services.

Each year, we proudly celebrate Global Pro Bono Month, during which our employees volunteer their legal skills in critical areas ranging from fair elections to immigration to bail reform. Employees participated in more than a dozen different legal research initiatives, pro bono sprints, incarcerated mothers law projects, and collaborations with leading law firms focused on expanding access to justice. The Legal Pro Bono Connection team also received the prestigious 2024 Institutional Cornerstone Award, presented by Lawyers Alliance for New York, for our extraordinary contributions through legal pro bono services. In presenting the award, Lawyers Alliance noted that close to 50 Thomson Reuters volunteers handled 71 pro bono matters over the past 10 years.

Employees also used their professional skills to provide non-legal pro bono support. This work is vital as it offers crucial services and support to individuals and communities, especially in areas requiring expertise that may be financially inaccessible. Using their expertise, 250 employees provided more than 5,000 volunteer hours to 159 nonprofit organizations, worth $1.1² million in pro bono services according to the Taproot Foundation.

^{1 Pro bono (legal) valuation is calculated at $391 per hour, as referenced by the 2022 National Law Journal Survey
2 Pro bono (non-legal) valuation is calculated by using the average hourly value for pro bono service ($220 per hour), as referenced by the Taproot Foundation/CECP}

Empowering change: launching the Social Impact Grant program

In a world where access to justice, truth, and transparency is more important than ever, Thomson Reuters proudly launched the Social Impact Grant program. This initiative underscores our commitment to supporting nonprofit organizations that drive meaningful change in these vital areas.

Through the Social Impact Grant program, we are not just distributing funds — we're building strong, collaborative relationships with organizations sharing our vision of a more just, truthful, and transparent world. This program allows us to extend our reach and amplify our impact, working together with those on the ground to effect real change.

In its inaugural year, the Thomson Reuters Social Impact Grant program awarded over $1 million to 92 nonprofit organizations across nine countries. These include organizations dedicated to combating human trafficking and providing vital support to survivors, and initiatives focused on ending the book famine in Africa. This global reach ensures our impact meets the needs of each community it serves with intention and amplifies the voices of those working tirelessly on the ground. 

In addition to programmatic and project funding, what sets our grant program apart is its emphasis on general operating support, a funding approach that is as rare as it is crucial. Unlike restricted funding, general operating support provides nonprofits with the flexibility to allocate resources where they're needed most, whether it's investing in organizational infrastructure, supporting fundraising efforts, or addressing urgent and emerging issues. This approach demonstrates our trust in these organizations' expertise and allows them to adapt swiftly to changing circumstances, ultimately maximizing their impact.

Through the Social Impact Grant program, we reaffirm our dedication to our societal responsibilities and our belief in the power of informed action. Together with our partners, we are paving the way for a brighter, more equitable future.

Closing the gap: AI for justice

The justice gap highlights the urgent need for improved access to legal services, as many low-income Americans do not receive adequate legal assistance for most of their civil legal issues. To help narrow this gap, we launched the AI for Justice legal aid program, which includes a Legal Innovators Incubator to provide legal nonprofit organizations with free access to CoCounsel, our leading AI legal assistant.

The Legal Innovators Incubator pilot class consisted of nine nonprofit organizations offering legal services to low-income individuals in the United States. We gave participants a year of free access to CoCounsel to help complete complicated legal workstreams in a fraction of the time. Through CoCounsel, these organizations significantly reduced time spent on tasks such as identifying inconsistencies in witness statements, fact-checking, and drafting legal documents.

The inaugural Legal Innovators Incubator pilot class included The Innocence Center, an organization that seeks to free the wrongfully convicted from prison. Mike Semanchik, Executive Director of The Innocence Center, stated how CoCounsel has helped the organization do deep dives into cases. “When we review cases, we must go page-by-page, and often you might miss something. CoCounsel is capturing it all and citing back to it.”

Learn more about the Innocence Center and their experience with CoCounsel.

The power of GenAI has the potential to bring about a more efficient, effective, and equitable justice system for everyone, and we are proud to be part of this effort.

Generation AI: Teaching kids the importance of ethical AI

Generation Z may have the distinction of being the first group of people to have never known a world without internet connectivity. But even for these so-called digital natives, the introduction of GenAI creates its fair share of uncertainty and confusion in everything from classroom protocol to identifying deepfakes and misinformation.

As part of our role as a leader in developing professional-grade AI solutions in the establishment of ethical guardrails for the use of GenAI, we hosted a program with Canada’s Rideau Hall Foundation to educate young people on AI literacy. Developed as part of the Foundation’s Ingenious+ program, the series was led by members of our technology and senior leadership teams and hosted around 250 students across the United States, Egypt, and Canada on the topic of how to use AI for good.

Expanding our efforts to end human trafficking

Wherever there is geopolitical unrest, economic upheaval, or natural disasters, human trafficking is sure to follow. That’s why, according to the United Nations Office on Drugs and Crime’s Global Report on Trafficking in Persons, human trafficking has risen dramatically in recent years, climbing 25% above pre-pandemic levels. Beyond our dedication to supporting the principles of justice, truth, and transparency, we are also a leader in helping to raise public awareness on human trafficking. We provide the tools, technology, and expertise used by law enforcement agencies around the world to spot risks and identify bad actors.

As part of our ongoing commitment to ending human trafficking, we participated in several initiatives over the past year focused on awareness and prevention. One of these was our recognition of the National Center for Missing & Exploited Children (NCMEC) with an Everyday Heroes Award for its tireless commitment to finding missing kids and stopping sexual exploitation. Thomson Reuters has been a partner with NCMEC for 15 years, and our Everyday Heroes program is an annual initiative launched by our Government team to recognize public service professionals and the critical work they do to solve some of the most pressing challenges facing their communities.

We also teamed up with the Attorney General Alliance to participate in their second annual Anti-Human Trafficking Summit in Minneapolis, Minnesota. We led a series of panels focused on ways in which public safety, law enforcement, and other government agencies can work together within their communities to help stop human trafficking. These panel discussions were part of a series of special events and public awareness campaigns we helped coordinate over the course of the year. Discussions included a panel on World Day Against Trafficking in Persons, and the launch of the Safe Settings campaign aimed at providing parents, caregivers, and concerned adults with the necessary information to keep children safe online, and a series on safe gaming for children. To date, Safe Settings campaign ads have garnered 38 million impressions online.

We continue to reduce our environmental impact globally and work toward our climate change targets. Our commitment to sourcing 100% renewable energy for our global operations has helped reduce greenhouse gas (GHG) emissions. Our Global Print segment continued to align its eco-friendly printing processes with sustainability goals to minimize its carbon footprint and support a healthy planet. Employees turned their passion for sustainable issues into action through employee-led Green Teams and a reforestation project in Mexico City, Mexico.

Update on climate change targets and disclosures

In 2020, Thomson Reuters joined the Science Based Targets initiative, committing to reduce Scope 1 and 2 GHG emissions by 50% by 2030 from 2018 baseline levels, as well as reducing absolute Scope 3 GHG emissions from fuel and energy-related activities, business travel, and employee commuting by 25% by 2025 from 2019 baseline levels. Additionally, we aim to require 65% of suppliers by spend to have Science Based Targets by 2025. Since 2020, we have sourced renewable energy for 100% of our operations. We have achieved this largely through the sourcing of renewable power by matching our electricity usage with renewable energy credits acquired worldwide.

Primarily through investment in renewable power for our facilities, we’ve been able to drive more than a 91% reduction in Scope 1 & 2 GHG emissions from our 2018 baseline. Our business travel emissions have decreased by 30% compared to our 2019 baseline. We have also expanded our Scope 3 calculations to include emissions from hotel stays, taxis, and rideshare. We have also made progress on our engagement target with our supply chain, with 44% of suppliers by spend committed to Science Based Targets. In addition to the switch to renewable energy, we remain carbon neutral through offsetting the remaining portion of our GHG footprint through carbon offsets.

Sustainability in our print business

For over 225 years, Thomson Reuters businesses have served as a powerhouse in publishing and manufacturing books, primarily for the professional legal and tax sectors, but also for government agencies, associations, and the educational, faith-based, trade, and children’s book markets.

Our Global Print segment works diligently to ensure our processes help mitigate our impact on the environment. These processes align with company sustainability goals, focusing on eco-friendly printing and minimizing our carbon footprint to ensure our operations support a healthy planet. We have invested in the latest digital printing technologies that minimize the consumption of raw materials, while simultaneously offering publishers economical solutions to manage tighter inventories, which reduces obsolete inventory and waste. In addition to these initiatives, our Global Print segment requires that the paper mills and merchants we purchase paper from hold Programme for the Endorsement of Forest Certification, Sustainable Forestry Initiative, and Forest Stewardship Council certifications. These certifications ensure the purchase of paper products from suppliers supporting responsible forest management.

The impact of our Global Print segment’s efforts and dedication to environmental responsibility is clear. In 2024, Global Print recycled 9,530 tons of paper, 180 tons of corrugated materials, 98 tons of aluminum, 120 tons of steel, 11 tons of plastic, and 151 tons of wood. Through these landfill diversion initiatives, Global Print continues to focus on responsible and sustainable publishing practices and remains committed to a greener planet for all.

Promoting grassroots sustainability globally

Furthering our commitments to sustainability and our purpose-driven culture, our Green Teams — which were developed to bring Thomson Reuters staff together around a series of knowledge sharing events, volunteering activities, and local sustainability initiatives — recently expanded. We saw the official launch of our Toronto, Canada Green Team, which hosted an Earth Day conference, ran a session on sustainable investing, and created a digital community for conversations like green software and global-local employee experiences at the intersection of climate change, sustainability, and business.

Meanwhile, our Green Team chapter in Costa Rica was recognized by the government of Costa Rica as part of its Ecologic Blue Flag Program, Bandera Azul, which celebrates outstanding volunteer work in conservation, climate change action, and public health improvement. Our Green Team in Bangalore, India, was also incredibly active, hosting a beach clean-up event, book exchange and donation drive, plant swap, workshops on solar energy, and other events throughout the year. Together, these efforts demonstrate the enormous power of small groups of individuals within a much larger community to effect change and spur action on sustainability.

Reforestation efforts in Mexico City

Each year, we recognize employees who’ve demonstrated an extraordinary commitment to volunteerism with our annual Carla Jones Social Impact Award. Named in honor of the late Carla Jones, a former Thomson Reuters employee, this recognition is a testament to the power of individuals to drive change.

The winner of the award, Abraham Fuentes, teamed up with the Global Volunteer Network in Mexico City and Cultura Integral Forestal, a nonprofit dedicated to preserving Mexico’s natural parks, to organize a series of reforestation events focused on planting trees to rejuvenate the local ecosystem. Through this partnership, he helped organize and execute four major environmental activities aimed at making a tangible difference. The reforestation efforts indirectly benefited an entire community of more than 759,000 people by improving air quality, reducing urban heat, and creating green spaces. In recognition of the team’s efforts, Thomson Reuters made a $10,000 donation to Cultura Integral Forestal, helping to aid their sustainability efforts in 2025 and beyond.

Our human capital practices and initiatives are designed to attract, develop, and retain talented employees across all our businesses around the globe, and ensure they feel valued, are provided with opportunities to grow, and are driven to succeed. We focus on a variety of human capital topics, such as compensation and benefits, culture and employee engagement, talent acquisition, learning and development, and inclusion and belonging. Oversight of human capital management has also been a key focus area for our board of directors.

Our culture

At Thomson Reuters, we take pride in cultivating an environment where our employees feel valued and supported, enabling them to thrive both personally and professionally. With over 26,000 teammates across more than 70 countries, we have built a distinctive culture championing continuous learning, career development, and innovation, all driven by our shared purpose to inform the way forward. Inclusion and belonging are central to our values, fostering a workplace where all backgrounds and perspectives are embraced. This culture enhances decision-making and innovation, allowing us to serve our customers globally in the pursuit of justice, truth, and transparency amidst constant change.

Mentorship, collaboration, and community

Community is a critical ingredient when it comes to cultivating an environment of trust where people from all backgrounds feel they have the resources and support needed to grow. Our business resource groups (BRGs), which are open to all employees, play a vital role in helping us foster that environment. These groups span more than 80 chapters worldwide and are supported by 140 volunteer co-leads. Our BRGs hosted a series of events focused on empowerment, connection, and developing a growth mindset. These included Aspire to Lead, an internal professional development conference, which brought together hundreds of employees. Our global #IAmRemarkable workshops offered colleagues a highly interactive experience focused on empowering individuals to speak openly about their accomplishments and break through modesty norms and cultural barriers. In addition, other events brought colleagues together to learn and explore a range of key topics such as AI skill building, career development, mentorship, personal branding, and more.

The continued importance of digital accessibility

Even the most breakthrough technologies in the world cannot live up to their fullest potential if they cannot be accessible to all users. To help bring attention to the importance of inclusive design, we celebrated Global Accessibility Awareness Day by amplifying the theme, “Advancing Accessibility: How to Build More Inclusive Experiences.” This day included a series of live and on-demand technology demos, learning sessions, and a panel discussion focused on empowering, informing, and inspiring our colleagues to incorporate accessibility into everything we do.

Supporting, developing, and training employees

Thomson Reuters has established itself as a leader in harnessing AI to transform workflows across various professional services sectors, including legal, tax and accounting, risk and compliance, and news and media. In 2024, our talent strategy focused on adapting to the rapidly changing business landscape in an AI-enabled world.

Recognizing the need for agility and proactive skill development, we launched initiatives to support career growth and skill-building for the future. More than 14,000 Thomson Reuters employees participated in one or more of our enterprise Learning Days. In addition, more than 11,000 Thomson Reuters employees completed our AI Foundations course, and some 3,800 have developed advanced skills in prompting on our own internal AI platforms.

We also increased our commitment to career development with the launch of Grow My Way. This initiative supports career growth in our dynamic work environment by fostering skill development and enabling leaders to deploy talent to meet rapidly changing business needs. Grow My Way included three educational webinars, simplified processes for employees to participate in short-term projects, and a new AI-enabled Careers and Skills Explorer tool to help colleagues identify development areas and potential career moves. Grow My Way will continue to expand and explore new AI tools, including various AI-powered digital assistants, to enrich our colleagues’ learning experiences. We continue to invest significantly in fostering a culture of continuous learning and innovation among our teams.

Investing in leadership development

We have developed several programs to give our business leaders and emerging leaders the tools needed to succeed in a fast-moving business environment. We launched our Managing at Thomson Reuters onboarding program to support new managers and equip them with essential tools and skills. These include educating on hybrid and remote work best practices, inclusive leadership practices, and building understanding across different cultures. More than 700 managers participated globally, with 93% finding it a valuable investment of their time.

We also partnered with the Massachusetts Institute of Technology’s Sloan School of Management to launch Elevate, a leadership development program through which a select group of 29 talented employees were immersed in an intensive nine-month experience focused on leading change, innovation, and data-driven decision-making. This program joins another executive development initiative, the Connected Leaders Academy, administered by McKinsey & Company. Since its launch in 2021, the Connected Leaders Academy at Thomson Reuters has reached over 1,000 colleagues from 15 countries and 21 business areas. 

Creating an environment for people to flourish

Our people remain our greatest asset, and we are steadfast in our commitment to fostering a supportive and empowering workplace environment. We offer employee benefit plans, tools, resources, and workplace practices that promote mental, physical, financial, and social well-being.

Central to this is a strong focus on mental health and well-being. Our Mindful Leadership Training is a key component of our Managing at Thomson Reuters program, ensuring we equip all new managers to lead effectively. Additionally, we offer global resources such as employee assistance programs, meditation apps, and mindfulness discussions, which were highlighted during our May and October mental health campaigns.

Here at Thomson Reuters, we uphold our commitment to flexibility through our hybrid working policy and the Flex My Way initiative. These global, flexible workplace policies enable employees to balance family and customer needs effectively. With offerings like bereavement leave, caregiver paid time off, sabbatical leave, parental leave, work-from-anywhere policy, and local paid and unpaid time off policies, we ensure our employees can take the time they need, when they need it. These efforts underline our unwavering dedication to cultivating a physically, mentally, financially, and socially healthy workplace for all.

Together, these initiatives help illustrate how we approach career development and employee growth as more than just a job — we are committed to the whole person and recognize that by developing a foundation of trust and connectivity, we can learn, inspire, and grow together far more effectively. 

We are committed to conducting business ethically and responsibly, prioritizing the well-being of customers, employees, communities, and the environment. To uphold these values, we promote employee volunteerism, make financial and in-kind donations, and match employee donations. Employees continued to use our programs to support various causes, partnering with community organizations and charities to create real social impact.

Our employees logged more than 51,000 volunteer hours, including over 9,000 hours in total pro bono support to nonprofit organizations around the world. We offer a global corporate match program, which matches eligible employee donations, as well as a volunteer rewards program in which an employee earns corporate funding for their volunteer time. Donations by our employees, together with our corporate match funds and rewards donations, totaled approximately $2 million given to over 1,900 nonprofits in 26 countries. In addition, employees worldwide participated in our third annual Global Volunteer Day, showing the collective impact we can make in just one day.

A day of impact

We often talk about the global perspective Thomson Reuters brings to our work across various business groups, but it’s also important to recognize the enormous value we get from the local experiences of our over 26,000 colleagues working in hundreds of cities and towns around the world. That close connection to our communities figured prominently in our third annual Global Volunteer Day, which brought together more than 2,500 employees to participate in volunteer events in 16 countries.

This special day allowed our employees to contribute to causes they are passionate about, including education, food insecurity, human services, housing and homelessness, and environmental sustainability. In our Minneapolis-St. Paul office in the United States, team members packed backpacks with essentials for human trafficking survivors and prepared meals to help feed children worldwide. In Gdansk, Poland, employees crafted sensory cushions and rice-filled balls for senior citizens. Meanwhile, our team assembled hygiene kits in Zug, Switzerland for underprivileged and at-risk youth and adults. In São Paulo, Brazil, 30 employees gathered and wrapped toys for children. Additionally, more than 60 employees in Hyderabad, India demonstrated their creativity and scientific expertise by creating do-it-yourself science projects for students.

By the end of the day, our teams helped more than 100 charitable organizations and committed more than 8,600 hours to a wide range of efforts.

Giving future generations the skills to compete on the world stage

As a world leader in the use of data, analytics, and AI to improve workflows and generate better answers faster, we recognize how important skills in mathematics, computer science, and effective communication can be when it comes to recruiting talent and driving innovations. We also realize it’s never too early to start honing those skills, and we can play a role in helping future generations gain exposure to these kinds of opportunities at an early age.

Through a series of CoderDojo sessions in Brazil, we brought some of our top tech talent out into the community to help children and adolescents learn the basics of coding. The event was organized by Centro de Promoção para um Mundo Melhor, which is dedicated to helping children in the underserved Jardim Itatinga neighborhood of Campinas. Volunteers shared their technical knowledge to help participants create their own games, then implement new characters and scores for each item collected in the game. In the past two years, over 40 employees have volunteered more than 280 hours helping participants learn how to code, develop apps, programs, and games, all while exploring technology in a fun and creative way. This work helps to reinforce the importance of initiatives that democratize access to digital education.

Reaching out in our communities

Throughout the year, Thomson Reuters employees, working individually in their communities and collaborating with colleagues to support charitable efforts worldwide, have collectively helped thousands. In Canada, Thomson Reuters continued to deepen our partnership with the United Way of Greater Toronto since restarting our employee giving campaign in 2023. Through the generosity of Thomson Reuters employees, $131,000 CAD was raised and surpassed an ambitious campaign goal. Over 150 employees participated in the campaign, a 10-fold increase from the prior year. The funds raised were enough to feed 131 families of four for a month.

A team of volunteers in India helped WaterAid India make clean water available in vulnerable communities nationwide. Together, our employees contributed over 600 hours of effort focused on water sanitation programs, school outreach efforts, and clean water project site visits. Through these activities, employees increased awareness of water conservation and sustainability practices among students, enhanced understanding of various subjects through interactive classes, and promoted environmental consciousness through creative activities and tree planting. Elsewhere, our Global Volunteer Network in Hyderabad, India led a campaign to get necessary supplies, such as notebooks, backpacks, and pencils, into the hands of impoverished school children in the region. Together, the team of 174 Thomson Reuters employees packed and delivered school kits through the program.

Through volunteer programs like these, our employees continue to make an impact and build momentum for future efforts to help our neighbors.

Empowering futures, transforming lives: A decade of CSR impact in India

For over a decade, Thomson Reuters employees in India have formed strong relationships with local non-government organizations (NGO) by sharing their skills and resources. Under India's Corporate Social Responsibility (CSR) mandate, eligible companies are required to spend at least 2% of their average net profits from the previous three financial years on CSR activities. To adhere to this policy, Thomson Reuters India implemented CSR programs focused on education and vocational training, livelihood enhancement, community well-being through public health interventions, and environmental sustainability.

In 2024, grants were donated to six NGOs throughout four states in India, including scholarships for 108 students from 17 states, with a special focus on rural youth — or 59% of beneficiaries. This initiative aims to bridge the gap from education to employment by offering career readiness through training, mentorship, and networking opportunities. One participant shared, "I am deeply grateful for the scholarship support you have provided me which has alleviated my financial burdens and allowed me to focus on excelling in studies. Your generosity has been instrumental in shaping my future and inspiring me to strive for excellence.” Additionally, 1,000 students who are first-generation learners across colleges in Bangalore and Mumbai participated in communicative English, soft skills, and interview training.

These grants also provided awareness and training programs, language study materials, and special education resource kits for more than 4,000 individuals. Over 1,000 children with hearing impairments benefited from education intervention, STEM sessions, parent training, and speech therapy sessions.

Rounding out these programs was a commitment to local sustainability. A multipronged approach addressed critical areas, resulting in a healthier ecosystem, increased water security for local communities, and heightened environmental awareness among stakeholders. These examples illustrate the diverse landscape of CSR initiatives in India. Through these grants, a total of 9,400 beneficiaries received much-needed assistance to enrich their lives.

Enabling employees to drive change through the Employee Impact Grant program

We believe our employees are the driving force behind our commitment to creating a more just and transparent world. That's why we introduced the Employee Impact Grant program, a global initiative empowering our employees to request corporate funding for the organizations they care about. This program is a key component of our broader Social Impact Institute, which aims to further our pursuit of access to justice, truth, and transparency, while strengthening the communities in which we live and work.

Employees have appreciated this additional opportunity to support causes they care about. Scott Midgley, a Strategic Client Director, shared, "We felt privileged to contribute to the important work of the Literacy for Life Foundation (LFLF), a remarkable Indigenous-run charity dedicated to training local individuals to deliver literacy classes within their communities. The grant provided through the program further helped LFLF's mission to transform lives and end adult low literacy in Indigenous communities."

By supporting our employees' passions and values, we're making a difference in our communities and fostering a culture of social responsibility and civic engagement. The Employee Impact Grant program is a powerful tool for driving positive change. In its inaugural year, the program awarded over $94,000 to 58 nonprofit organizations in 10 countries globally. Whether supporting STEM initiatives, promoting human rights, or championing literacy programs, we're committed to empowering our employees to be forces for good in the world.

Making a difference with in-kind support

We continued our strong relationship with Books for Africa, a nonprofit organization dedicated to collecting, sorting, shipping, and distributing books to children and adults in Africa. Annually, we donate 10 law book libraries at a value of nearly $1.1 million. We are proud to support the development of legal knowledge and expertise in Africa, contributing to the growth of just and equitable societies.

In-kind support was also provided to Miles of Freedom, an organization committed to empowering individuals, families, and communities impacted by incarceration. We printed 100 updated curriculum books for their job readiness workshops, which provide essential training and tools for securing employment. In 2024, the organization delivered 107 workshops, equipping 170 individuals with the skills, confidence, and resources needed to reenter the workforce successfully. By supporting Miles of Freedom’s efforts to reintegrate formerly incarcerated individuals into the workforce, we contribute to breaking cycles of recidivism and promoting economic stability.

In-kind donations are a powerful way to support organizations in need while striving to create a more just, transparent, and sustainable global community.

Celebrating our employees’ achievements

The Thomson Reuters Awards are given annually to recognize the extraordinary achievements of selected colleagues who go above and beyond for customers, business, and one another. Winners were recognized for their customer-centric approaches, innovative thinking, and strategic leadership. On behalf of each winner, we make a $10,000 donation to a nonprofit of their choice. Since its inception in 2020, $310,000 has been donated to 33 charities across 41 winners.

Among the winners were employees from the product team, who adopted AI to enhance legal research. In addition, the team award members utilized leadership and teamwork for the Eagan, Minnesota Data Center Exit project, a highly complex and multiyear endeavor to migrate essential products to the cloud. Each winner demonstrated a commitment to innovation, collaboration, and customer focus, driving significant advancements and success for Thomson Reuters.

The Thomson Reuters Institute engages professionals from the legal, corporate, tax, accounting, audit, and government communities to host conversations and debate, analyze trends, and provide the insights and guidance needed to help shape the way forward in an evolving and increasingly complex environment.

Human Rights Crimes Resource Center: a comprehensive toolset for combating modern slavery and exploitation

In 2024, the Thomson Reuters Institute launched its human rights crimes resource center, which offers invaluable resources for risk and compliance professionals in both corporate and governmental sectors. As the global landscape becomes increasingly complex, understanding and addressing human rights crimes is crucial for organizations committed to ethical practices. The revamped resource center provides detailed insights and tools to tackle some of the most pressing issues today, including forced labor and supply chains, sex trafficking, child exploitation, and anti-human trafficking toolkits.

Supply chains, often sprawling and intricate, can sometimes mask the tragic reality of forced labor. This section of the resource center is designed to equip professionals with the knowledge needed to ensure their organizations’ supply chains are transparent and ethical, thereby safeguarding those organizations from potential legal and reputational damages. The sex trafficking section of the resource center offers comprehensive guidelines and case studies to help professionals recognize signs of trafficking and implement effective interventions. In addition, the child exploitation section provides a deep dive into the various forms of exploitation that many children face globally. It offers tools and best practices for compliance professionals to ensure their organizations are not inadvertently contributing to these acts.

To aid in the fight against human trafficking, the center refreshed robust toolkits, which the City of Houston originally created. These toolkits provide practical tools and tactics along with collaborative approaches that organizations can adopt to better spur effective private-public partnerships. These toolkits empower professionals with the necessary resources to implement effective anti-trafficking measures. To date, the resource center offers nine toolkits, such as a hotel ordinance toolkit and labor trafficking and supply chains toolkits, just to name a few.

Research identifies essential strategies to tackle forced labor in supply chains

The International Labor Organization (ILO) estimates that 50 million people are living in slavery, generating $236 billion in illicit profits annually. Each of these individuals deserves dignity, freedom, and the opportunity to live a life free from exploitation. Forced labor undermines legitimate trade and competition, driven by economic incentives for bad actors. In 2024, a field study led by Thomson Reuters in collaboration with Syracuse University’s Dynamic Sustainability Lab emphasized the importance of a collective effort among governments, companies, consumers, and workers to combat forced labor in global supply chains. The academic study highlighted best practices from Southeast Asia to address forced labor, instill good governance in the corporate sector, and the advantages of taking a multi-stakeholder approach to collectively protect vulnerable people. and the advantages of taking a multi-stakeholder approach to collectively protect vulnerable people.

Forced labor, as defined by the ILO, involves coercion through abuse, deception, and threats, often accompanied by violence and abusive conditions. A range of goods, including agricultural, manufacturing, and mined products, are produced using forced labor and laws in mature markets aim to reduce forced labor. For instance, Canada’s modern slavery law requires annual reports on efforts to prevent forced labor, while the United Kingdom’s Modern Slavery Act mandates large businesses to publish statements on their anti-slavery efforts. The European Union is developing legislation to address forced labor within its borders, with due diligence requirements effective in 2028. The United States Uyghur Forced Labor Prevention Act has led to the seizure of goods worth $2.096 billion due to violations.

Corporate policies, such as codes of conduct and audits, are crucial for good governance, as audits often reveal indicators of forced labor. Human rights impact assessments can help companies identify and prioritize areas for improvement. United States investors can influence companies to minimize forced labor risks, while consumers can make informed purchasing decisions. Ultimately, eradicating forced labor requires collective action to prioritize ethical practices and transparency in global supply chains.

Building AI education resources for the judiciary with the National Center for State Courts

AI adoption in the United States judiciary has helped to reduce case backlogs, improve court operations, and increase access to justice for underserved communities. It has also facilitated the creation of a more efficient, effective, and equitable system for all involved. The rapid growth in the use of AI and GenAI in the legal system has the potential to dramatically accelerate that positive change, but it also entrusts courts with the responsibility to make informed decisions about responsible AI and GenAI adoption and use.

To assist the judiciary in remaining at the forefront of innovation and position United States courts as leaders on responsible AI and GenAI adoption, the Thomson Reuters Institute formed a strategic AI partnership with the National Center for State Courts (NCSC). The Thomson Reuters Institute and National Center for State Courts AI Policy Consortium for Law and Courts is designed to inform and educate the judiciary about the opportunities and challenges of evolving AI and GenAI solutions and thereby position the AI Policy Consortium as a leading resource for how AI can be used responsibly and effectively throughout the practice of law and the judicial system.

The AI Policy Consortium, comprised of judges, legal scholars, and technologists, is addressing four key areas — AI governance and ethics, workforce readiness, rules and practices, and AI's impact on access to justice. Working together with the NCSC, the educational program offers courses, taught by experts, for judges and other court officials to learn about AI and generative AI, its impact on the judicial and legal workforce, the ethical issues raised by using AI, how its use can enhance court efficiency, and more.

As an independent charity registered in the United Kingdom and the United States, the Thomson Reuters Foundation works to inform, connect, and empower professionals and civil society to strengthen free, fair, and informed societies. It delivers its work through capacity-building programs, legal support, research, and data-driven products and events, including its flagship annual forum, Trust Conference. The foundation’s digital news platform, Context, provides news and critical analysis that help purpose-driven professionals understand the impact of major events on people, society, and the environment. In 2024, Thomson Reuters donated over $6 million to support its work.

Strengthening access to the law through legal services and programs

With almost two-thirds of the world’s population having unmet justice needs, the foundation empowers the legal community to use its expertise in the public interest and increase access to the law for civil society organizations, social enterprises, and independent media.

The foundation runs the world’s largest pro bono service, TrustLaw, which facilitates access to free legal assistance and resources for NGOs and social enterprises on the frontlines of social or environmental change. We saw the development of critical legal research on a wide range of pressing issues, which included work that played a crucial role in delivering policy change to outlaw child marriage in Colombia.

In 2024, TrustLaw facilitated $29 million GBP in expert legal advice for NGOs and social enterprises worldwide. As a result, over 421 organizations received support to build capacity and achieve impact.

Leveraging data intelligence to drive responsible business practices

Corporations can contribute to social progress by balancing shareholders’ needs with the impact on stakeholders’ communities. Additionally, a combination of new regulations and investor scrutiny is adding pressure on businesses to increase corporate transparency. The foundation leverages its networks and data intelligence to encourage responsible business practices that support more equitable economies.

In 2024, the foundation acquired the Workforce Disclosure Initiative (WDI), which collates data voluntarily disclosed by companies on workforce issues across their operations and supply chains. This information is then shared with investor signatories to inform their analysis, stewardship, and decision-making, with the aim of advancing responsible business practices that allow companies to thrive while doing no harm.

Last year, 144 companies responded to the WDI survey, employing around 8 million workers. Businesses that disclose via WDI voluntarily share nearly three times more data than those that do not. This data was shared with the WDI’s investor signatories, made up of around 50 institutions that collectively manage $9 trillion in assets.

Advancing responsible AI adoption

Drawing on the foundation’s experience in running WDI, it aims to bridge a gap in the data available on corporate AI adoption. In partnership with the United Nations Educational, Scientific and Cultural Organization (UNESCO), the Foundation is working to support corporate leaders in mapping their AI adoption across their workflows, operations, and services, with the goal of doing no harm. 

Building on UNESCO’s Recommendation on the Ethics of AI and comprising a voluntary survey with added insights and services, the program prepares companies to get ahead of the curve, positioning themselves as best in class for ethical adoption as legislation and audits come into force. The survey will open for responses in summer 2025 and will support companies in mapping their AI use, considering issues such as legal accountability, data privacy and bias, environmental impact, and the impact on workers. 

This initiative will operate in tandem with WDI and will be exclusively available to members of WDI’s investor coalition to help them steward their investments based on the responsible use of AI. The partnership was announced at Trust Conference, where Gabriela Ramos, UNESCO’s Assistant Director-General for the Social and Human Sciences, and Mariagrazia Squicciarini, CEO of the Social and Human Sciences Sector at UNESCO, spoke on the future of global governance of AI and charting a path for responsible AI adoption.

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We invite you to explore our extended datasheet to view key metrics on our diversity and inclusion, community impact, and environmental efforts.

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